Automotive Service Writer
Customer Service (Full Time) • Fresno
Benefits:
- Bonus based on performance
- Employee discounts
- Training & development
Top priorities for this position are:
A positive attitude! Our customers are the most important aspect of our business and providing high-quality customer service is our number one priority. Great customer communication skills with a service mentality. While you don't need to know everything about cars to succeed, you do know how to ask the right questions and recommend solutions that will build loyal customers and contribute to a successful store. Ability to juggle several projects at a fast pace, keeping customers and team members informed and satisfied throughout the process. As an Auto Repair Service Advisor / Service Writer, you'll communicate between customers and our service technician team. Put your customer service skills to work at one of America's most respected car repair and automobile maintenance companies (Midas, a top international auto repair shop, est. 1956), in one of our locally owned Midas franchise stores.
A positive attitude! Our customers are the most important aspect of our business and providing high-quality customer service is our number one priority. Great customer communication skills with a service mentality. While you don't need to know everything about cars to succeed, you do know how to ask the right questions and recommend solutions that will build loyal customers and contribute to a successful store. Ability to juggle several projects at a fast pace, keeping customers and team members informed and satisfied throughout the process. As an Auto Repair Service Advisor / Service Writer, you'll communicate between customers and our service technician team. Put your customer service skills to work at one of America's most respected car repair and automobile maintenance companies (Midas, a top international auto repair shop, est. 1956), in one of our locally owned Midas franchise stores.
Qualifications
- A minimum of 2 years of store or service manager experience
- General automotive knowledge
- Excellent customer service disposition
- Good communication skills
- Leadership ability
- Team building skills
- Ability to work a flexible retail schedule including weekends, evenings and holidays
- Valid driver’s license
Compensation: $17.00 - $22.00 per hour
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
(if you already have a resume on Indeed)